Frequently Asked Questions - Women's Jackets

Are these jackets original branded or fake?

100% authentic UK imported brands. We source from UK charity shops, clearance sales, and department stores. All jackets have original brand labels, care tags, and many have original store tags still attached. We guarantee authenticity - no fake or locally-made copies.

What is the best jacket for Pakistani winter?

For Lahore/Karachi/Islamabad (mild winters): Denim jackets, light blazers, bomber jackets work well. For colder regions like Murree/Northern areas: Puffer jackets, quilted coats, thermal-lined options recommended. We have options for all climates!

Do you have leather jackets for women?

Yes! We stock both genuine leather and high-quality faux leather jackets from Zara, H&M, River Island, New Look, and other premium brands. Prices start from Rs. 1,500 for faux leather and Rs. 2,500+ for genuine leather pieces.

What sizes are available in women's jackets?

We have UK sizes 6 to 22 (Pakistani XS to XXL+). Each product listing includes detailed measurements (bust, shoulders, length, sleeves). We recommend checking measurements rather than just size labels as UK sizing differs from Pakistani standards.

How do I know which size to order?

Measure your favorite jacket that fits well. Compare those measurements with the measurements in our product description. WhatsApp us photos of your current jacket and we'll help find the perfect match. We provide exact measurements for every jacket.

Are the zippers and buttons working properly?

Yes! We test all zippers, buttons, snaps, and hooks before listing. Any jacket with non-functional hardware is either repaired or not listed for sale. We mention condition of all components in product descriptions.

Can I return if the jacket doesn't fit?

We offer 7-day size exchange policy. If size doesn't fit, keep jacket unworn with tags, contact us within 7 days, and we'll arrange exchange for another size (subject to availability). Please note: Return shipping may apply for exchanges.

How often do you add new jacket arrivals?

We receive fresh UK shipments weekly and add 20-30 new jackets every week. Follow us on Instagram @onlinethriftstore.pk for "New Arrivals" posts. Sign up for email alerts to be first to know when your favorite style/size arrives.

Do you have designer brand jackets?

Yes! While stock varies, we regularly get pieces from Karen Millen, Ted Baker, Reiss, Phase Eight, All Saints, and other designer labels. These premium pieces are priced Rs. 2,500-4,500 depending on condition and style.

Can I order multiple jackets to try at home?

Absolutely! Order 2-3 jackets in different sizes, try at home with cash on delivery, and return the ones that don't fit. Just keep them unworn with tags attached. This helps ensure perfect fit!